Use of the website
MikeSullyTools provides tools for photo enhancement, video cleanup, AI image generation, document conversion, custom editing requests, and support workflows. You agree to use the site only for lawful purposes and in a way that does not interfere with the service, the infrastructure, or other users.
Your uploads and permissions
- You must only upload or submit content that you own or are authorized to use.
- You are responsible for keeping your own backup copies of original files.
- You should avoid uploading illegal material or unnecessarily sensitive personal information.
- If uploaded content includes another person, you are responsible for having the permissions, releases, and lawful authority needed for your submission and intended use.
- You may not submit content for identity verification, surveillance, law-enforcement matching, or unrelated biometric identification purposes through this site.
Acceptable use
- You may not use the service for fraud, impersonation, abuse, spam, or unlawful activity.
- You may not upload content that infringes copyright, privacy, publicity, or other rights.
- You may not submit requests involving deceptive impersonation, non-consensual edits, harassment, revenge-style material, sexual exploitation, political or public-figure misuse, or illegal content.
- You may not attempt to disrupt the platform, bypass limits, or interfere with security measures.
Free usage, paid processing, and quotes
Free usage, paid tiers, and processing limits may change over time. Paid access or credits are granted only after payment is successfully confirmed. A paid processing fee or custom request deposit reserves review or processing capacity, but does not by itself guarantee acceptance, approval, turnaround time, output quality, or delivery. Some larger or more complex requests may require a manual quote instead of immediate processing. Any checkout-specific terms shown at the point of payment also apply to that purchase.
Member accounts and account security
If you create a member account, you are responsible for using a password you control and for keeping that password confidential. Optional two-factor authentication may also be offered through an authenticator app, and you are responsible for maintaining access to that authenticator if you enable it. Password reset links may be sent to the member email on file when recovery is requested, and you are responsible for protecting access to that email inbox and any recovery links delivered there. Member sessions may stay active on the browser where you sign in until you sign out, the session expires, the password is reset, or local browser storage is cleared. You are responsible for activity performed through your signed-in browser session and should sign out or clear local access if you no longer trust that device. MikeSullyTools may suspend, limit, or reset account access when needed for security, abuse prevention, or operational reasons.
Manual review and custom service requests
Custom service requests may be screened, queued, approved, declined, paused, or canceled. Submitting a request does not guarantee acceptance, timing, or completion, and MikeSullyTools may decline work that is outside scope, unavailable, unsafe, or not appropriate for the platform. Some requests may remain pending until scope, pricing, availability, and delivery expectations are confirmed.
Outputs and service availability
Processing results depend on the source file, media quality, and settings used. Results are not guaranteed to meet every expectation, and services may be updated, delayed, paused, or discontinued without notice. You are responsible for reviewing outputs before using, publishing, or relying on them.
Intellectual property
You retain rights in the files you upload, subject to the rights you hold in that content. MikeSullyTools retains rights in the platform, branding, code, and site materials. Nothing in these terms transfers ownership of the website itself.
Disclaimer and liability
The service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, MikeSullyTools is not liable for indirect losses, loss of data, service interruptions, output quality issues, or refusal, denial, or delay of any custom request. You remain responsible for the legality of the media you submit and for your use of any output.
Termination or restriction
MikeSullyTools may suspend, limit, or refuse access when needed to protect the service, enforce these terms, or respond to abuse, legal requests, or security concerns.
Changes to these terms
These terms may be updated as the site changes. Continued use of the service after changes are posted means you accept the revised terms.
Contact
For questions regarding these terms, contact msullivan88 [at] mikesullytools.com. For order, billing, credit, account, or processing issues tied to site usage, use the Support page so the request is logged in the support workflow.