All-Tools Plus subscription
$29.99 / month. Subscription is optional. A successful checkout and each successful renewal add allowances to all seven wallets. Unused credits roll over, and cancellation does not remove credits already owned.
Customer Support
Submit a support request.
Use this page for billing problems, credit issues, account access, broken outputs, or general follow-up. Each submission gets a request ID for review.
AI Studio V2 Pro visual guide
Payments and credits, with real examples.
MikeSullyTools is pay as you go by default. A subscription is optional, every paid balance stays in its named wallet, and the guide below loads the current payment structure directly from the credit-policy API.
Loading the current payment structure.
How a paid job moves credits
- Checkout grants credits only to the selected named wallet.
- The tool reserves the exact charge before paid processing starts.
- A successful job completes the charge.
- A safe validation, provider, queue, or processing failure restores the exact reservation once.
- Signing in can move email-linked balances to the active browser without duplicating them.
Refunds and failed jobs
Credit restoration is not a card refund. Automatic failure handling returns reserved credits to the same wallet. A request to return money to the original payment method is reviewed separately through Support and Stripe.
- Include the receipt email, Checkout Session ID, or order reference when available.
- Duplicate webhook or session delivery cannot grant the same purchase twice.
- Payments are processed through Stripe; MikeSullyTools maintains the tool-credit ledger.
Fast examples
- Photo: $5 buys 10 credits; a standard edit uses 1 and premium deblur uses 2.
- Video: a 2 minute 10 second clip uses 3 credits because every started minute counts.
- V2 Pro: $5 buys 5 Pro image generations.
- Campaign Studio: text-only costs 1 credit; two generated images make the total 5.
- Documents: concise costs 1, standard 2, detailed 3, and Word/PDF conversion 1.
Payment FAQ
Current payment and credit rules.
These answers are visible without JavaScript and match the payment policy used by the tools.
What is the minimum MikeSullyTools credit purchase?
Variable credit packs have a five-dollar minimum purchase while preserving the published per-credit price.
Can credits move between MikeSullyTools tools?
No. The seven named credit wallets are isolated so a credit purchased for one workflow is not silently spent in another.
Do All-Tools Plus credits roll over?
Yes. Unused subscription allowances remain in their named wallets and the next successful renewal adds the next monthly allowance.
What happens when a paid processing job fails?
When a safe failure happens after a credit reservation, the exact reserved amount is restored to the same named wallet. A card refund is a separate support and Stripe review.
Does a paid wallet start automatically after the free weekly uses?
No. After the 3 shared weekly uses are exhausted, the eligible tool asks for explicit confirmation before reserving 1 credit from the matching Document or Creator Tools wallet.
AI processing disclosure
How backend processing is handled.
MikeSullyTools uses browser-local tools, AWS-backed MikeSullyTools backend services, Cloudflare routing and edge protection, and selected third-party providers to operate photo, video, document, AI image, voiceover, site assistant, account, payment, and support workflows. Exact model versions and processing engines can change as tools are improved, so this support disclosure lists the current processor categories instead of locking support language to one model name.
- OpenAI: may support the site assistant, text generation, document and copy workflows, prompt help, and other AI-assisted features that send prompts or text to a hosted AI service.
- Topaz or local media engines: may support photo and video enhancement, upscaling, deblur, denoise, sharpening, stabilization, and related media cleanup workflows.
- Browser-local tools: the Voiceover Recorder records and edits audio in the browser unless you explicitly upload, export, or send content to another feature.
- AWS cloud infrastructure: is used as the primary MikeSullyTools backend processing environment for private workers, temporary job storage, logs, service operations, service failover, and paid media processing.
- Cloudflare: handles routing, CDN delivery, Workers, caching, security checks, request logs, and edge protection for the website and selected backend routes.
Open a Support Ticket
Fill out the issue details below. Refund and credit cases reveal the extra fields only when they are needed.